Shipping Policy

At Chino, we aim to deliver your order safely and as quickly as possible across Nepal.

Delivery Coverage

We currently deliver all over Nepal.

Delivery Time

Estimated delivery times are as follows:

• Kathmandu Valley: Same day or within 1–2 business days

• Outside Kathmandu Valley: Usually within 3–4 business days, depending on the delivery location and courier availability

Please note that delivery times may vary during public holidays, peak seasons, or due to unexpected logistical delays.

Shipping Charges

Shipping charges are calculated at checkout based on the delivery location and order details.

Order Processing

Orders are processed after confirmation and are prepared for dispatch as quickly as possible. In some cases, order verification may be required before shipment.

Cash on Delivery

We currently offer Cash on Delivery (COD) on eligible orders and serviceable locations.

Delivery Delays

While we do our best to deliver within the estimated timeframe, delays may occasionally occur due to weather, transportation issues, courier delays, or remote delivery locations. We appreciate your understanding in such situations.

Contact Us

If you have any questions about your order or delivery status, please contact us:

Chino
Near Bhimsengola Buspark
Sinamangal, Kathmandu, Nepal
Phone: +(977) 9840528581
Email: buychino17@gmail.com